Maharashtra Cyber police is set to become the first department in the state to use Artificial Intelligence (AI) to carry out the first round of interviews and filter out candidates. To be started on a pilot basis, the Maharashtra Cyber police has announced collaboration with a domestic and a US-based AI firm to carry out interviews for 150 cyber consultants it plans to hire over the coming months. This will substantially bring down the time for the recruitment process, it said.
Set to be started later this month, a source in Mumbai Cyber police said the interviews to be carried out by bots will assign scores to candidates, which will be later analysed by officials before selecting the candidates.
“Normally, the process to carry out interviews goes on for weeks and is a time-consuming exercise. This time around we are going in for AI in the recruitment process that will finish the process in a matter of hours thereby saving several manhours that can be used productively. It will also help eliminate errors and unconscious bias. However, all shortlisted applicants will also undergo a traditional manual interview to ensure accuracy and eliminate any ‘false positives’ generated by Ail,” Additional Director General (Cyber) Yashasvi Yadav said.
“We will probably be the first government department in the country to adopt AI as part of the recruitment process,” he added.
Maharashtra Cyber police recently issued a recruitment advertisement inviting applications for various technical and analytical roles under the cyber security project. More than 2,400 candidates have successfully submitted applications. In order to streamline the recruitment process, Maharashtra Cyber police entered into a non-financial collaboration with Nova Strategic Operations (NSO) and VeriKlick to integrate AI-based screening mechanisms.
An official said advanced features including AI-driven chat and voice interview evaluation, facial recognition, voice verification, candidate assessment modules, and a digital scorecard system will be used in the interview process.
Komal Dangi, founder and CEO of VeriKlick, said the system has been trained on over 70,000 plus hours of interview data. “Firstly, the system will scan through the applications of job aspirants and if things are in line, the interviewee will receive a link. Once the interviewee clicks the link, the interview process will begin,” she said.
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Once the process begins, “a bot will appear on the screen and greet the candidate. Then, depending on the questions and requirements for the particular job that is fed in by the employers, the bot will proceed to ask audio questions. The answers given by the candidate will be transcribed and based on the answers, it will ask more questions as it follows an adaptive testing method,” she said.
After the interview process is complete, there is a score card, which will then be submitted by the system to the manager. Dangi said the AI monitors voice, face and checks the face of the person with the ID to ensure the same person is giving the interview to eliminate fraud. Dangi further said the report removes the name and sex of the person and only refers to a candidate by a number so that there are no biases involved in the process.
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